Frequently asked questions FAQ

How to search products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

How are shipping costs calculated?

Shipping costs are calculated based on shipping method (standard or express) and affected by quantity. For more details on how shipping costs are calculated, please contact us directly.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake.
  • Full refund for products we cannot ship out.

Our Products:

We offersa wide range of products across various categories such as automotive, baby and kids toys, BBQs and outdoor living, computers, clothing, and more.

As an approved reseller, our products are all sourced from Australian Authorised distributors.

All warranties are based in Australia.