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Frequently asked questions

Our Frequently Asked Questions Answered Here:

– Where is your store located ?
We are an Australian company based in Queensland.  See our about Page.

We are not a walk in shop, so unfortunately we are not able to provide the “come in and shop” experience.

Orders are placed online, then despatched via Australia Post , Fastway Courier, DHL, UPS and others.
When possible we provide parcel tracking.

Delivery times will vary, with an average delivery time of 7-14 days.

ORDER PICKUP IS NOT AVAILABLE – WE TRADE ONLINE ONLY

Do you provide an invoice ?
Yes we will provide an Australian Tax Invoice.

When you purchase from us, you are given the opportunity to create an online account, here you can track the progress of orders, track your purchases and gain access to other features and promotions.

 

SEE OUR FULL TERMS AND CONDITIONS.